📚 Help Center & Docs
Everything about OTP numbers and digital products — explained simply.
🚀 Quick start — buy your first OTP number
📦 What exactly am I buying?
A temporary phone number that exists just long enough to catch one verification code. Apps and websites text a code to prove you own a phone — an OTP number gives you a number to type in instead of your own. Your personal number stays private, and the number goes back to the pool after the window ends.
📱 Using the number, step by step
- After payment, the number appears instantly on your order page — tap the copy button.
- Paste it into the app or website where you're registering, and request the verification code.
- Watch your order page: the incoming SMS and the code appear there automatically (usually within a minute).
- Enter the code in the app to finish. That's it — one number, one code, done.
⏱️ How long is the number active?
20 minutes from purchase. Most codes arrive within the first minute. If no code arrives when the window ends, the order closes itself and the full price is refunded to your balance automatically — you never need to file a claim.
Can I cancel? Yes — as long as no SMS has arrived yet, press Cancel on the order page and the price returns to your balance instantly. Once a code has arrived, the order is final (you got what you paid for).
🩹 The code isn't arriving — what should I do?
- Some strict apps turn away numbers they recognise as virtual — try a different country, it often fixes it.
- The app may send the code inside its own app instead of by SMS when you're still logged in elsewhere — sign out of other sessions first.
- A VPN or high-risk IP can delay or block delivery — try turning it off or switching networks.
- International SMS can simply run late — most arrive within a few minutes; the 20-minute window exists exactly for this.
🛡️ Refund & guarantee
Refunds always go back to your store balance, automatically: no SMS in 20 minutes → full refund. You cancel before the SMS → full refund. The supplier fails to deliver a number → full refund. Digital goods that were delivered (code received) are final — the same as any OTP service worldwide.
💰 Topping up your balance
Open Top up in your account. Indonesia: QRIS (all e-wallets & banks) and bank transfer. India: UPI. Europe: SEPA transfer. Everywhere: PayPal and crypto (USDT / BTC). Your balance works for every product in the store — OTP numbers and digital products alike.
🌍 Services & countries
The catalog is live — stock and prices update in real time from multiple supplier networks. If one country is out of stock, another usually isn't. Pick the cheapest or the highest-stock option; both are shown before you pay.
❓ Frequently asked questions
Is using a virtual number legal?
One number, how many codes?
Why is a number from another country cheaper?
I typed the wrong service — can I get my money back?
The app says 'number already registered'
Do I need an account?
Does my balance expire?
💬 Still stuck?
Use the chat bubble in the corner of any page, or check your order page first — most answers (status, code, cancel, refund) live there.